Get ccc campaign identified by id.

Return campaign stats that includes call counts and billing amounts.

Create ccc campaign. Returns id of newly created ccc campaign.

Query for existing ccc campaigns using optional filters such as name, status, labels, etc... Returns a list of ccc campaigns and all associated info. See GetCccCampaign to return just a single ccc campaign by id.

Update existing campaign's configuration such as time zone restrictions or retry logic. Currently all fields from config are updated so the 'Message' field needs to be populated just like in CreateCccCampaign operation.

Use unique ID to specify campaign. Need to provide dummy 'Name' field Campaign even though the field will not be overwritten.

Delete all transfer numbers from an existing CCC Campaign. To add or update transfer numbers on ccc campaign use UpdateCccCampaign. This call is only needed when deletion of all transfer numbers is needed.

Delete all questions from an existing CCC Campaign. To add or update questions on ccc campaign use UpdateCccCampaign. This call is only needed when deletion of all questions is needed.

Apply command START, STOP, or ARCHIVE to ccc campaign. Also can change the max active count of campaign.

Delete ccc campaign identified by id.

Return individual agent by id. See QueryAgents to return list of agents.

Query for existing Agents using optional filters such as campaignId, name, etc... Returns a list of Agents and all associated info. See GetAgent to return just a single Agent by id.

Add agents identified by id or email to existing ccc campaign.

Get list of agents attached to ccc campaign.

Remove individual agent identified by id from ccc campaign identified by campaign id.

Return individual agent group by id. See QueryAgentGroups to return list of agent groups.

Query for existing agent groups using optional filters such as campaignId, name, etc... Returns a list of AgentGroups and all associated info. See GetAgentGroup to return just a single AgentGroup by id.

Create agent group using either list of agent ids or list of agent emails but not both.

Update existing agent group identified by id. Change name, etc...

Add agent groups identified by ids to campaign.

Returns a list of agent groups attached to campaign.

Delete agent group identified by id.

Remove agent group identified by id from campaign. If id points to non-existent agent group then ServiceFault or 404 error will be thrown.

Return ccc agent session by id. See QueryAgentSessions to return list of agent sessions and determine individual agent session id.

Query for existing agent sessions using optional filters such as CampaignId, AgentEmail, etc... Returns a list of agent sessions and all associated info. See GetAgentSession to return just a single agent session by id.

Send ccc agent invite email which includes a link inside email for agent to register with campaign.