Monday, January 17, 2011

A common question we get at CallFire is how to add numbers to a campaign that’s already running. If the campaign has finished, you’ll want to create a subset campaign, and you can learn how to do that in this nifty video featuring our solutions guru Ryan.

If your campaign is still active, you can use the “Copy Campaign” functionality, which will save you a lot of time. All your settings, inputs, and sound files will be preserved so that you don't have to recreate them.

The first step is to log into your Admin account and select the campaign that you’d like to duplicate. Put a check in the checkbox all the way over to the left.
Step 1

Next, look up top at the Campaign Control drop-down menu. Choose the “Copy Campaign” selection and hit “go.”

Input a new campaign name in the New Campaign Name field.

Next you’ll be asked to add more numbers to your copied campaign. You can either choose a PhoneBook that’s maintained in your CallFire account, or you can upload a new list of numbers (.csv, .xls, or .xlsx formats). Renew your agreement to the legal terms, and hit “submit.”

Your copied campaign has saved all your original campaign settings, and is now ready to run.

Have questions? Email, or attend a weekly webinar.