How Can Virtual Call Center Software Increase Efficiency?
CallFire’s Automatic Calling Software is a robust automatic call distributor, which can be used as both an outbound and an inbound call center. Automatic dialer software allows you to place multiple phone calls without manual dialing and only be connected when a live person answers! Here are a just a few ways clients are successfully using our virtual call center solution to grow and maintain their businesses:
Call multiple numbers at once without dialing using voice dialing software
Get connected only when a live person answers with automatic call distribution software
Bypass busy signals, bad numbers, and dropped calls via automatic call routing
Leave automated messages on answering machines using voice dialer software
Integrate your existing technology with our Call Center API
Notify customers of upcoming billing dates or past due invoices using an automated phone service
Show transcript
Speaker 1: What is CallFire? CallFire is the solution to save your business time and money. With CallFire's powerful voice and text messaging service you can reach your customers instantly. Want some examples? Let's say you're running a promotion and want to call your customers all at once to tell them all about it.
Speaker 2: This is David's Dry Cleaning. It's almost New Year's Eve. Get a 15% discount to dry clean your clothes.
Speaker 1: Or maybe you want to send a text message and reach your customers right in their pocket. Perhaps you're looking to find out what customers think of your business, so you send an automated phone survey to follow up. Or you want to find out which of your ads is driving sales, so you start tracking your incoming calls. Maybe you make calls all day and just need a better way to manage your outreach. With CallFire you'll reach more people in a shorter amount of time, and when they want to reach you, you can build an easy phone menu to route calls to the right person. And that's only the beginning. CallFire's platform makes it easy to do just about anything with phone calls and text messages, including group broadcasts, information hotlines for complex voice surveys, and with CallFire APIs, developers can build voice and SMS applications of their own. Best of all, CallFire is affordable, but as CallFire helps your business grow and grow, you'll find our services are priceless. If you're ready to take your business to the next level, call 877-897-FIRE. There's a bunch of friendly people on the other end waiting to help you. Call 877-897-FIRE or visit callfire.com.
Setting up the Cloud Call Center is as Easy as 1…2…3…
1Setup your recordings and script to your campaign
2Upload your recipient list from CSV or XLS
3Schedule when you want to start your campaign
Our contact center technology was developed on powerful call center management software suitable for any mass calling or telemarketing campaigns. In addition to its automated calling features, CallFire’s virtual auto dialer offers virtual call routing for enhanced customer service as well as detailed reporting in order to analyze each telephone marketing program and determine what's working. When using CallFire’s virtual contact centers, it's also easy for campaign managers to 'scrub' their phone lists against the FCC's Do Not Call Registry in order to eliminate numbers that have Opted-Out of receiving telemarketer phone calls.
